Lashes On Point Named 2026 Whittlesea Business Awards Finalist for Customer Service
🏆 Lashes On Point Named Finalist in 2026 Whittlesea Business Awards – Customer Service
At Lashes On Point, we’ve always believed that great lashes are just the beginning…
And today, we are beyond excited to share some incredible news:
✨ We are officially a FINALIST in the 2026 City of Whittlesea Business Awards – Customer Service category! ✨
After winning Small Business of the Year 2025, being recognised again — especially for customer service — is something we are so proud of.
Because for us, customer service isn’t just part of what we do…
it’s the entire experience.
💖 What “Customer Service” Means at Lashes On Point
Customer service in the beauty industry should never feel rushed, generic, or transactional.
At Lashes On Point, it’s about creating an experience where every client feels:
- Heard
- Understood
- Relaxed
- Confident
- And genuinely looked after
From the moment you walk in, everything we do is designed to elevate your visit beyond just a lash appointment.
✨ Our Signature Experience (What Makes Us Different)
1. In-Depth Consultations & Custom Lash Mapping
No two faces — or eyes — are the same.
That’s why we take the time to:
- Analyse your eye shape
- Understand your lifestyle and preferences
- Design a completely customised lash map
Whether you want natural, wispy, fluffy or full glam…
we create a look that is uniquely YOU.
2. LED Lash Extensions – The Future of Lashes
We’re proud to be one of the few salons in Melbourne offering LED lash technology.
Benefits include:
- Faster curing time
- Better retention
- Reduced sensitivity
- Longer-lasting results
It’s part of our commitment to staying ahead of the industry — so you always get the best.
3. Complimentary Red Light Therapy (Neck & Chest)
Your lash appointment just became a self-care session.
While your lashes are being applied, enjoy:
✨ LED red light therapy for your neck & chest
✨ Support for skin rejuvenation
✨ A relaxing, spa-like experience
Because why not leave glowing everywhere?
4. Complimentary Aftercare Kits & Shampoo Refills
Healthy lashes = longer retention + better results.
We support your lash health with:
- Complimentary aftercare kits
- Lash cleansing education
- Shampoo refills to keep your lashes fresh
We don’t just send you home —
we set you up for success between appointments.
5. Staying Ahead with the Latest Lash Innovations
We are constantly evolving to bring you the best of the best.
Our services include:
- Korean Lash Lifts for a natural, lifted look
- LED lash extensions
- Advanced styling techniques
- Ongoing training and education
If it improves your results — we’re already onto it.
6. The Vibe Matters Too 💁♀️
Let’s be real… the experience matters.
At Lashes On Point you’ll find:
😂 Laughs, chats and good energy
🎀 Fun meme stickers (yes, they’re a client favourite)
🕯️ A warm, welcoming space to switch off and unwind
Because your appointment should feel like something you look forward to — not just another task.
🌟 Why This Finalist Spot Means So Much
This award isn’t just about business.
It’s about:
- The relationships we’ve built
- The trust you place in us
- The community we’ve created together
Every appointment, every review, every referral…
you’ve helped us get here.
💌 To Our Lash Community…
Whether you’ve been with us for years or just discovered us…
Thank you.
Thank you for choosing us
Thank you for trusting us
Thank you for supporting our growth
We truly wouldn’t be here without you.
📍 Experience Award-Winning Customer Service for Yourself
If you’re looking for:
✔ Customised lash extensions
✔ Long-lasting results
✔ The latest lash technology
✔ A relaxing, elevated experience
We’d love to welcome you into the salon 💖
Lashes On Point – Where results meet experience.
