Privacy Policy

Lashes On Point Salon – Nina Andrews

Effective Date: 01/01/2025

At Lashes On Point Salon, owned and operated by Nina Andrews, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide to us through our salon services, website, and online courses.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details.

  • Service Information: Booking history, treatment preferences, and client notes relevant to salon or course services.

  • Digital Course Data: Login details, course progress, and any communications submitted within the Online Academy.

  • Technical Information: IP address, browser type, cookies, and usage data when visiting our website.

2. How We Use Your Information

Your information is used for:

  • Providing salon treatments, courses, and related services.

  • Processing payments and managing bookings.

  • Sending updates, confirmations, and educational content.

  • Improving our website, digital course platform, and client experience.

  • Meeting legal or regulatory requirements.

3. Sharing of Information

  • We do not sell, trade, or rent your personal information to third parties.

  • Information may be shared with trusted third-party service providers (such as payment processors, booking software, or course hosting platforms) strictly for the purpose of delivering our services.

  • We may disclose information if required by law or to protect our legal rights.

4. Data Storage & Security

  • Personal information is stored securely in accordance with industry standards.

  • Online payments are processed using encrypted, PCI-compliant platforms.

  • We take reasonable steps to protect data; however, no system is 100% secure. Clients and students accept some risk when submitting information online.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your data, subject to legal and business obligations.

  • Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

6. Cookies & Online Tracking

Our website may use cookies and tracking tools to improve user experience and analyse traffic. You can adjust your browser settings to refuse cookies, but some features may not work correctly.

7. Children’s Privacy

Our services and online courses are intended for individuals aged 16 and over. We do not knowingly collect data from children under 16.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Lashes On Point Salon
Attn: Nina Andrews
4/7 Development Blvd, Mill Park, Melbourne
Email: [email protected]